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RoamLet Terms of Service

Last Updated: August 30, 2026

1. Acceptance of Terms

By creating an account, accessing, or using the RoamLet platform (the "Platform," "RoamLet," "we," "us," or "our"), you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not access or use the Platform.

RoamLet is currently operated as an early-stage business. Formal corporate registration is in progress, and this document will be updated to reflect the specific legal entity operating the Platform once that process is complete.

2. Description of the Platform

RoamLet is an online marketplace that connects individuals seeking flexible-term rental housing ("Roamers") with individuals or entities offering rental listings ("Hosts") for lease terms of approximately one (1) to twelve (12) months, across the United States.

RoamLet is a facilitator only. RoamLet:

  • Is not a party to any lease, tenancy agreement, or rental arrangement entered into between a Host and a Roamer;
  • Does not own, manage, operate, inspect, or control any property listed on the Platform;
  • Does not collect, hold, process, or transmit rent payments, security deposits, or any other funds between Hosts and Roamers. All payment arrangements are made directly and exclusively between Host and Roamer, off-platform;
  • Provides certain optional tools, including rent due-date reminders, compliance-task reminders, maintenance-request logging, and calendar aggregation, solely as informational conveniences. These tools do not constitute, and RoamLet does not provide, property management, payment processing, escrow, financial, or legal services, and RoamLet does not guarantee the accuracy, timeliness, or delivery of any reminder, notification, or notice generated by the Platform;
  • Does not verify, and makes no representations or warranties regarding, the identity, background, creditworthiness, character, or suitability of any Host or Roamer, nor the accuracy, legality, safety, or condition of any listing, property, or its compliance with applicable landlord-tenant law.

Landlord-tenant law varies significantly by state, and often by city or county. There is no single federal law governing residential leases in the United States. RoamLet does not tailor its default features, disclosures, or compliance tools to any specific state's or locality's requirements, and it is each User's sole responsibility to know and comply with the landlord-tenant law, fair housing law, habitability standards, security deposit rules, notice requirements, and any other law applicable to their listing, tenancy, or conduct in the relevant jurisdiction.

Any lease, tenancy agreement, or other arrangement entered into between a Host and a Roamer is solely between those parties. RoamLet is not responsible for the performance, non-performance, terms, or enforcement of any such agreement.

3. Eligibility and Accounts

You must be at least 18 years of age and capable of forming a legally binding contract to create an account or use the Platform.

You agree to:

  • Provide accurate, current, and complete information when creating your account and to promptly update such information;
  • Maintain the confidentiality and security of your account credentials;
  • Be solely responsible for all activity that occurs under your account, whether or not authorized by you;
  • Immediately notify RoamLet of any unauthorized use of your account or any other breach of security.

RoamLet reserves the right to suspend, restrict, or terminate any account, at its sole discretion, for any reason or no reason, including but not limited to a suspected violation of these Terms or applicable law.

4. User Conduct and Responsibilities

You are solely responsible for your own conduct, listings, communications, and any content you post, transmit, or otherwise make available through the Platform ("User Content").

You agree not to:

  • Post false, misleading, fraudulent, or inaccurate information, including with respect to a listing's condition, availability, price, occupancy, or compliance with law;
  • Use the Platform for any unlawful purpose, or in violation of any applicable federal, state, or local law, including without limitation the federal Fair Housing Act, state and local landlord-tenant law, and applicable privacy law;
  • Discriminate against any other User on the basis of race, color, national origin, religion, sex, familial status, disability, or any other characteristic protected under the federal Fair Housing Act or applicable state or local fair housing law;
  • Harass, threaten, or defame any other User;
  • Circumvent, disable, or interfere with the security-related or other features of the Platform;
  • Use the Platform to collect or harvest personal information of other Users for any purpose other than facilitating a legitimate rental transaction;
  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity.

Hosts are solely responsible for ensuring that their listings, tenancy terms, and conduct comply with all applicable law, including but not limited to the landlord-tenant law of the state and locality where the property is located, fair housing law, and any applicable licensing or registration requirements. RoamLet does not review listings for legal compliance and disclaims any responsibility for a Host's failure to comply with applicable law.

Roamers are solely responsible for conducting their own due diligence on any listing, Host, or property before entering into any tenancy arrangement, including in-person viewing where reasonably possible, and for the terms of any lease they choose to enter into.

5. Reviews and User-Generated Content

The Platform may permit Users to post reviews, ratings, or other feedback. RoamLet does not verify the accuracy of reviews and disclaims any liability for the content of reviews posted by Users. By posting a review, you represent that it reflects your genuine, good-faith experience and does not contain false, defamatory, or unlawful content.

RoamLet reserves the right, but has no obligation, to remove, edit, or refuse to publish any User Content at its sole discretion.

6. Fees and Subscriptions

RoamLet may charge Hosts a subscription fee for use of certain Platform features, as described at the time of subscription. Roamer accounts are free of charge. All payment processing for RoamLet subscription fees is handled through a third-party payment processor (currently Stripe, Inc.). RoamLet does not store your full payment card details. Your use of the third-party payment processor is subject to that processor's own terms and privacy policy.

Subscription fees are billed on a recurring basis, in U.S. dollars, as disclosed at checkout, and are non-refundable except as required by applicable law or as otherwise expressly stated by RoamLet.

7. Third-Party Services

The Platform relies on and integrates with third-party service providers, including but not limited to Stripe (payment processing), Supabase (data hosting and infrastructure), and email delivery providers. RoamLet is not responsible for the acts, omissions, availability, security practices, or performance of any third-party service provider, and your use of such services may be subject to their own separate terms and privacy policies.

8. Disclaimer of Warranties

THE PLATFORM AND ALL CONTENT, TOOLS, AND FEATURES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, TIMELY, SECURE, OR ACCURATE.

RoamLet does not warrant or guarantee:

  • The accuracy, completeness, or reliability of any listing, User Content, or review;
  • The delivery, timeliness, or accuracy of any reminder, notification, or notice generated by the Platform, including rent due-date reminders and compliance reminders;
  • That any Host or Roamer will fulfill their obligations under any lease or tenancy arrangement;
  • Uninterrupted or error-free operation of the Platform.

Some jurisdictions do not allow the exclusion of certain implied warranties, so some of the above exclusions may not apply to you to the extent prohibited by applicable law.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ROAMLET, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE PLATFORM, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF ROAMLET HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

WITHOUT LIMITING THE FOREGOING, ROAMLET SHALL NOT BE LIABLE FOR ANY DISPUTE, LOSS, OR DAMAGE ARISING FROM OR RELATED TO: (A) ANY LEASE, TENANCY, OR RENTAL ARRANGEMENT BETWEEN A HOST AND A ROAMER; (B) A MISSED, DELAYED, OR INACCURATE RENT REMINDER, COMPLIANCE REMINDER, OR OTHER NOTIFICATION; (C) THE CONDUCT, MISCONDUCT, OR NEGLIGENCE OF ANY HOST OR ROAMER; (D) THE ACCURACY OF ANY LISTING OR USER CONTENT; OR (E) ANY PAYMENT DISPUTE BETWEEN A HOST AND A ROAMER, SINCE ALL SUCH PAYMENTS ARE MADE DIRECTLY BETWEEN THE PARTIES OFF-PLATFORM.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ROAMLET'S TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE GREATER OF (I) THE TOTAL AMOUNT YOU PAID TO ROAMLET IN SUBSCRIPTION FEES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (II) FIFTY U.S. DOLLARS (USD $50).

Some states do not allow the limitation or exclusion of liability for certain damages, so some of the above limitations may not apply to you.

10. Indemnification

You agree to indemnify, defend, and hold harmless RoamLet, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your use or misuse of the Platform; (b) your violation of these Terms or any applicable law; (c) any lease, tenancy, or rental arrangement you enter into with another User; (d) your User Content; or (e) your violation of any rights of another person or entity.

11. Termination

RoamLet may suspend or terminate your access to the Platform at any time, with or without notice, for any reason, including violation of these Terms. You may terminate your account at any time by following the account closure process on the Platform. Sections of these Terms that by their nature should survive termination (including but not limited to Sections 8, 9, 10, and 12) shall survive.

12. Dispute Resolution: Binding Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

a. Agreement to Arbitrate. You and RoamLet agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Platform (a "Dispute") will be resolved by binding arbitration on an individual basis, rather than in court, except that either party may bring an individual action in small claims court, and either party may seek injunctive or other equitable relief in court for infringement or misuse of intellectual property rights.

b. Informal Resolution First. Before filing a claim in arbitration, you agree to first contact RoamLet at support@roamlet.ca and attempt in good faith to resolve the Dispute informally for at least 30 days.

c. Arbitration Procedure. Arbitration will be conducted by a neutral arbitrator under the rules of a recognized arbitration provider (such as the American Arbitration Association), consistent with the Federal Arbitration Act. Arbitration will be conducted in the county where you reside, or another mutually agreed location, or by videoconference, at your election. The arbitrator's decision will be final and binding, subject to limited judicial review under applicable law.

d. Class Action Waiver. You and RoamLet agree that any Dispute will be resolved solely on an individual basis, and not as a class, collective, consolidated, or representative action. Neither you nor RoamLet may pursue a Dispute as a plaintiff or class member in any purported class, collective, or representative proceeding. If this class action waiver is found unenforceable as to a particular Dispute, that Dispute (and only that Dispute) will proceed in court rather than in arbitration.

e. Opt-Out Right. You may opt out of this arbitration agreement by sending written notice to support@roamlet.ca within 30 days of first accepting these Terms. Your notice must include your name, the email address associated with your account, and a clear statement that you wish to opt out of arbitration. If you opt out, neither you nor RoamLet will be required to arbitrate Disputes with each other, but all other provisions of these Terms will continue to apply.

13. Governing Law

These Terms shall be governed by the laws of the United States and the state in which RoamLet maintains its principal place of business, without regard to conflict-of-laws principles, except that the Federal Arbitration Act governs Section 12. This governing-law designation will be finalized and updated once RoamLet's corporate structure and headquarters location are established.

14. Privacy

Your use of the Platform is also governed by our Privacy Policy, which describes how we collect, use, and disclose your personal information.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

16. Entire Agreement

These Terms, together with the Privacy Policy and any other legal notices published by RoamLet on the Platform, constitute the entire agreement between you and RoamLet concerning the Platform and supersede all prior agreements and understandings.

17. Contact

Questions about these Terms may be directed to: support@roamlet.ca