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RoamLet Terms of Service

Last Updated: August 26, 2026

1. Acceptance of Terms

By creating an account, accessing, or using the RoamLet platform (the "Platform," "RoamLet," "we," "us," or "our"), you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not access or use the Platform.

RoamLet is currently operated as an early-stage business. Formal corporate registration is in progress, and this document will be updated to reflect the specific legal entity operating the Platform once that process is complete.

These Terms constitute a legally binding agreement between you and RoamLet. If you are using the Platform on behalf of a business or other entity, you represent that you have the authority to bind that entity to these Terms.

2. Description of the Platform

RoamLet is an online marketplace that connects individuals seeking flexible-term rental housing ("Roamers") with individuals or entities offering rental listings ("Hosts") for lease terms of approximately one (1) to twelve (12) months.

RoamLet is a facilitator only. RoamLet:

  • Is not a party to any lease, tenancy agreement, or rental arrangement entered into between a Host and a Roamer;
  • Does not own, manage, operate, inspect, or control any property listed on the Platform;
  • Does not collect, hold, process, or transmit rent payments, security deposits, or any other funds between Hosts and Roamers. All payment arrangements are made directly and exclusively between Host and Roamer, off-platform;
  • Provides certain optional tools, including rent due-date reminders, compliance-task reminders, maintenance-request logging, and calendar aggregation, solely as informational conveniences. These tools do not constitute, and RoamLet does not provide, property management, payment processing, escrow, financial, or legal services, and RoamLet does not guarantee the accuracy, timeliness, or delivery of any reminder, notification, or notice generated by the Platform;
  • Does not verify, and makes no representations or warranties regarding, the identity, background, creditworthiness, character, or suitability of any Host or Roamer, nor the accuracy, legality, safety, or condition of any listing, property, or its compliance with the Residential Tenancies Act, 2006 (Ontario) or any other applicable law.

Any lease, tenancy agreement, or other arrangement entered into between a Host and a Roamer is solely between those parties. RoamLet is not responsible for the performance, non-performance, terms, or enforcement of any such agreement.

3. Eligibility and Accounts

You must be at least 18 years of age and capable of forming a legally binding contract under Ontario law to create an account or use the Platform.

You agree to:

  • Provide accurate, current, and complete information when creating your account and to promptly update such information;
  • Maintain the confidentiality and security of your account credentials;
  • Be solely responsible for all activity that occurs under your account, whether or not authorized by you;
  • Immediately notify RoamLet of any unauthorized use of your account or any other breach of security.

RoamLet reserves the right to suspend, restrict, or terminate any account, at its sole discretion, for any reason or no reason, including but not limited to a suspected violation of these Terms, applicable law, or the Listing Standards published by RoamLet.

4. User Conduct and Responsibilities

You are solely responsible for your own conduct, listings, communications, and any content you post, transmit, or otherwise make available through the Platform ("User Content").

You agree not to:

  • Post false, misleading, fraudulent, or inaccurate information, including with respect to a listing's condition, availability, price, occupancy, or compliance with law;
  • Use the Platform for any unlawful purpose, or in violation of any applicable federal, provincial, or municipal law, including without limitation the Residential Tenancies Act, 2006, human rights legislation, and privacy legislation;
  • Harass, threaten, defame, or discriminate against any other User on the basis of any characteristic protected under the Ontario Human Rights Code or other applicable law;
  • Circumvent, disable, or interfere with the security-related or other features of the Platform;
  • Use the Platform to collect or harvest personal information of other Users for any purpose other than facilitating a legitimate rental transaction;
  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity.

Hosts are solely responsible for ensuring that their listings, tenancy terms, and conduct comply with all applicable law, including but not limited to the Residential Tenancies Act, 2006, municipal licensing and property standards requirements, and human rights legislation. RoamLet does not review listings for legal compliance and disclaims any responsibility for a Host's failure to comply with applicable law.

Roamers are solely responsible for conducting their own due diligence on any listing, Host, or property before entering into any tenancy arrangement, including in-person viewing where reasonably possible, and for the terms of any lease they choose to enter into.

5. Reviews and User-Generated Content

The Platform may permit Users to post reviews, ratings, or other feedback. RoamLet does not verify the accuracy of reviews and disclaims any liability for the content of reviews posted by Users. By posting a review, you represent that it reflects your genuine, good-faith experience and does not contain false, defamatory, or unlawful content.

RoamLet reserves the right, but has no obligation, to remove, edit, or refuse to publish any User Content at its sole discretion.

6. Fees and Subscriptions

RoamLet may charge Hosts a subscription fee for use of certain Platform features, as described at the time of subscription. Roamer accounts are free of charge. All payment processing for RoamLet subscription fees is handled through a third-party payment processor (currently Stripe, Inc.). RoamLet does not store your full payment card details. Your use of the third-party payment processor is subject to that processor's own terms and privacy policy.

Subscription fees are billed on a recurring basis as disclosed at checkout and are non-refundable except as required by applicable law or as otherwise expressly stated by RoamLet.

7. Third-Party Services

The Platform relies on and integrates with third-party service providers, including but not limited to Stripe (payment processing), Supabase (data hosting and infrastructure), and email delivery providers. RoamLet is not responsible for the acts, omissions, availability, security practices, or performance of any third-party service provider, and your use of such services may be subject to their own separate terms and privacy policies.

8. Disclaimer of Warranties

THE PLATFORM AND ALL CONTENT, TOOLS, AND FEATURES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, TIMELY, SECURE, OR ACCURATE.

RoamLet does not warrant or guarantee:

  • The accuracy, completeness, or reliability of any listing, User Content, or review;
  • The delivery, timeliness, or accuracy of any reminder, notification, or notice generated by the Platform, including rent due-date reminders and compliance reminders;
  • That any Host or Roamer will fulfill their obligations under any lease or tenancy arrangement;
  • Uninterrupted or error-free operation of the Platform.

Some jurisdictions do not allow the exclusion of certain implied warranties, so some of the above exclusions may not apply to you to the extent prohibited by applicable law, including Ontario's Consumer Protection Act, 2002.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ROAMLET, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE PLATFORM, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF ROAMLET HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

WITHOUT LIMITING THE FOREGOING, ROAMLET SHALL NOT BE LIABLE FOR ANY DISPUTE, LOSS, OR DAMAGE ARISING FROM OR RELATED TO: (A) ANY LEASE, TENANCY, OR RENTAL ARRANGEMENT BETWEEN A HOST AND A ROAMER; (B) A MISSED, DELAYED, OR INACCURATE RENT REMINDER, COMPLIANCE REMINDER, OR OTHER NOTIFICATION; (C) THE CONDUCT, MISCONDUCT, OR NEGLIGENCE OF ANY HOST OR ROAMER; (D) THE ACCURACY OF ANY LISTING OR USER CONTENT; OR (E) ANY PAYMENT DISPUTE BETWEEN A HOST AND A ROAMER, SINCE ALL SUCH PAYMENTS ARE MADE DIRECTLY BETWEEN THE PARTIES OFF-PLATFORM.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ROAMLET'S TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE GREATER OF (I) THE TOTAL AMOUNT YOU PAID TO ROAMLET IN SUBSCRIPTION FEES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (II) FIFTY CANADIAN DOLLARS (CAD $50).

Nothing in these Terms is intended to exclude or limit liability that cannot be excluded or limited under applicable Ontario or Canadian law, including liability for gross negligence, willful misconduct, or fraud.

10. Indemnification

You agree to indemnify, defend, and hold harmless RoamLet, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in any way connected with: (a) your use or misuse of the Platform; (b) your violation of these Terms or any applicable law; (c) any lease, tenancy, or rental arrangement you enter into with another User; (d) your User Content; or (e) your violation of any rights of another person or entity.

11. Termination

RoamLet may suspend or terminate your access to the Platform at any time, with or without notice, for any reason, including violation of these Terms. You may terminate your account at any time by following the account closure process on the Platform. Sections of these Terms that by their nature should survive termination (including but not limited to Sections 8, 9, 10, and 13) shall survive.

12. Modifications to the Platform and These Terms

RoamLet reserves the right to modify, suspend, or discontinue the Platform, in whole or in part, at any time without liability to you. RoamLet may also revise these Terms from time to time. We will provide notice of material changes by posting the updated Terms on the Platform and updating the "Last Updated" date above. Your continued use of the Platform after such changes constitutes your acceptance of the revised Terms.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. You agree that any dispute arising out of or relating to these Terms or the Platform shall be subject to the exclusive jurisdiction of the courts located in Ontario, Canada.

14. Privacy

Your use of the Platform is also governed by our Privacy Policy, which describes how we collect, use, and disclose your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy law.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

16. Entire Agreement

These Terms, together with the Privacy Policy and any other legal notices published by RoamLet on the Platform, constitute the entire agreement between you and RoamLet concerning the Platform and supersede all prior agreements and understandings.

17. Contact

Questions about these Terms may be directed to: support@roamlet.ca